Termos de serviço

Terms of Service
Terms & Conditions

RIVASSI WATCHES CO
Effective Date: January 2026

These Terms & Conditions apply to all orders, purchases, services, and use of the website operated by RIVASSI WATCHES CO at rivassi.com.

By using our website or placing an order, you agree to these Terms & Conditions.

1. Store Information

This website is operated by RIVASSI WATCHES CO.

Throughout the site, the terms “we”, “us”, and “our” refer to RIVASSI WATCHES CO. The terms “you” and “customer” refer to the person browsing the website, placing an order, or using our services.

2. Products

We sell watches and related accessories.

We make every effort to display product images, colors, materials, measurements, specifications, and descriptions as accurately as possible. However, slight variations may occur due to screen settings, photography, production batches, or manufacturing tolerances.

Product availability is not guaranteed until your order is confirmed and processed.

3. Orders

By placing an order, you confirm that:

The information you provide is accurate and complete
You are legally able to enter into a purchase contract
You are authorized to use the selected payment method
You agree to these Terms & Conditions and our policies

After placing an order, you may receive an order confirmation email. This confirms that we received your order, but it does not guarantee acceptance if there is a payment issue, stock issue, suspected fraud, pricing error, or other problem.

We reserve the right to refuse, cancel, or limit any order where necessary.

4. Pricing & Currency

Prices are displayed in the currency shown at checkout.

Depending on your location, prices may be displayed in local currency or converted currency. Final charges may vary depending on currency conversion rates, payment provider fees, or bank charges.

Shipping costs, taxes, duties, and other applicable charges will be displayed at checkout where available.

5. Payment

Payment must be completed at checkout using one of the available payment methods.

Orders will not be processed until payment has been successfully authorized.

We may use third-party payment processors to securely process payments. We do not store full payment card details on our own systems.

6. Shipping & Delivery

Orders are shipped to the address provided at checkout.

Estimated processing and delivery times are provided in our Shipping & Delivery Policy. Delivery times are estimates only and may vary due to customs, carrier delays, holidays, weather, security checks, or other circumstances outside our control.

The customer is responsible for providing a complete and accurate shipping address.

7. Customs, Duties & Taxes

For international orders, customs duties, import taxes, VAT, brokerage fees, or other local charges may apply depending on the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

We are not responsible for delays caused by customs authorities or unpaid import charges.

8. Returns, Exchanges & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund Policy.

Please review the Refund Policy before placing an order.

9. Right of Withdrawal

Customers in certain jurisdictions, including the European Union and the United Kingdom, may have a legal right to withdraw from an online purchase within a specified period.

Where applicable, this right is handled in accordance with our Refund Policy and any mandatory local consumer protection laws.

10. Product Care & Use

Watches must be used according to their intended purpose and stated specifications.

We are not responsible for damage caused by:

Improper use
Impact or accidental damage
Moisture or water exposure outside the stated water resistance rating
Chemicals, perfumes, lotions, or cleaning agents
Unauthorized repair or modification
Normal wear and tear
Incorrect adjustment, storage, or handling
11. Warranty

Statutory warranty rights apply where required by law.

Any additional commercial warranty, if offered, will be described separately on the product page, warranty card, or warranty policy.

A warranty does not cover normal wear and tear, cosmetic damage from use, battery depletion unless stated, strap wear, accidental damage, water damage outside the rating, or unauthorized repairs.

12. Intellectual Property

All website content, including brand names, images, product photos, text, graphics, logos, designs, layout, icons, and other materials, belongs to RIVASSI WATCHES CO or its licensors.

You may not copy, reproduce, distribute, modify, sell, or use our content without written permission.

13. Prohibited Use

You agree not to use our website or services for:

Fraudulent, illegal, or unauthorized purposes
Interfering with website security or functionality
Uploading malicious code or harmful content
Violating intellectual property rights
Providing false or misleading information
Attempting unauthorized access to accounts, systems, or data

We may restrict or terminate access if misuse is suspected.

14. Accuracy of Information

We aim to keep website information accurate and current. However, we do not guarantee that all content is always complete, accurate, or error-free.

We reserve the right to correct errors, update information, change prices, modify products, or cancel orders affected by errors.

15. Limitation of Liability

To the fullest extent permitted by law, RIVASSI WATCHES CO will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

Nothing in these Terms limits liability where it cannot legally be limited, including liability for fraud, intentional misconduct, gross negligence, or mandatory consumer rights.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how personal information is collected, used, shared, and protected.

17. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, shipping providers, analytics providers, marketing tools, and other service providers.

We are not responsible for third-party websites, services, policies, or actions.

18. Changes to These Terms

We may update these Terms & Conditions from time to time for operational, legal, or regulatory reasons.

The updated version will be posted on this website with the revised effective date.

19. Governing Law

These Terms are governed by the laws applicable to the business location of RIVASSI WATCHES CO, unless mandatory consumer protection laws in your country provide otherwise.

Nothing in these Terms affects any non-waivable rights you may have under the laws of your country of residence.

20. Contact

For questions about these Terms & Conditions, contact:

RIVASSI WATCHES CO
Email: support@rivassi.com